Renegotiation and dispute resolution
Companies do not necessarily wait for their IT contracts to expire before renegotiating because renegotiation presents an opportunity to improve their positions. However, many IT contract renegotiations result in conflicts which can often be attributed to poorly conceived and executed renegotiation strategies that fail to provide sustainable value to both parties.
We know how to properly execute renegotiations of existing service contracts. We also understand that the most value is derived from a win-win approach that can reduce costs and realign critical objectives to support the client’s business strategies while also giving suppliers an opportunity to extend their relationships and offer additional services.
If a conflict arises, we can effectively resolve the issues through formal dispute resolution processes or negotiation. Our experience within IT enables us to understand the dispute at hand and ensure that the process remains focused.
Our range of services includes:
- renegotiation strategies
- benchmarking and reviewing service delivery models
- analysing and assessing potential contractual liability
- advising on the best means of enforcing rights under a contract
- termination and/or renegotiation of contractual arrangements
- dispute resolution.
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