Business process outsourcing (BPO)
Outsourcing of business processes is characterized by being highly tailored to the specific client and the process being outsourced. It requires additional attention when designing pricing models, target levels, and governance functions to secure a deal that fulfills the purpose of the outsourcing.
Our experience with BPO outsourcing is highlighted by engagements relating to areas such as healthcare, human resources, and finance and accounting, and we have special experience in assisting companies in regulated industries with their business process outsourcings.
We design the deal and contract structure to fit varying client needs, industries, and situations, from individual processes through to multiple business functions and from small players to regulated industries. Our experience in developing and defining appropriate service levels in unison with our client help secure compliance and support the business.
Our capabilities include:
- regulated industries
- human resources
- payroll management
- finance and accounting.
Contact
