Health-checks, training and seminars

Health-checks

A large share of outsourcing arrangements end up with dissatisfied customers that feel their business case has been undermined and that the partnership with the vendor has been unnecessarily strained. We have successfully performed health-checks of outsourcing arrangements that end up with our recommendations on how to improve the outsourcing partnership.

Training

In order to ensure that key personnel throughout an organization understand and manage the companies' outsourcing contracts effectively and efficiently, we offer contract management and other training to key staff and management in the essential contract provisions of outsourcing contracts. 

Seminars

Not every organisation has the budget or the inclination to engage an outsourcing advisor to help with every outsourcing program detail. Recognising this, we offer seminars for our clients on topics such as deal trends, sourcing potential, processes and preparation, key success criteria, and vendor and industry landscape, all for the purpose of enabling our clients to itself improve value from outsourcing.