Information technology outsourcing (ITO)
IT is the backbone of many companies' operations and is critical to their growth because it provides scalability and the ability to successfully manage the increase in the complexity of the organisation, its processes and business model. As more companies look towards their IT department to reduce costs or better support business transformation, ITO becomes an option for many.
We have significant experience in structuring and negotiating ITO contracts, and are highly familiar with the various service deliveries. At the same time, we have over the past years accumulated valuable industry knowledge and are experienced in negotiating with well-known players on the Nordic market.
Apart from the "classic" legal aspects of an outsourcing deal, we also have an understanding of the technical and commercial considerations behind IT outsourcings and offer a proper catalogue of examples related to service delivery models, target levels, service credits and other relevant matters, making our outsourcing practice a one-stop-shop for all but the most technical consultancy needed.
Our capabilities include:
- infrastructure management and operations
- applications development and maintenance
- data centre and desktop/client services
- network services.
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